Acrobat Pro 9 stürzt ohne Erklärung ab (Mac)

Computer: Software & Programmierung Software allgemein
#1

Hey allerseits,
bitte schimpft mich nicht tot wenn das schonmal irgendwo beantwortet wurde… ich habe hauptsächlich das Problem des Acrobat Updaters gefunden, auch schon als Lösung versucht, leider erfolglos. Ich hoffe also ihr könnt mir hier helfen:
Ich nutze Adobe Acrobat 9 Pro (aus der Creative Suite CS3) auf Mac (Snow Leopard). Das Programm läuft seit Erwerb (vor ca 2 Jahren) vollkommen problemlos, bis es seit gestern plötzlich und ohne erkennbaren Grund nicht mehr öffnet. Egal ob ich es im Dock oder aus dem Ordner öffnen will oder eine PDF-Datei anklicke, das Icon hüpft ein paar mal (manchmal sogar nur ein einziges Mal, und dann kommt eine Fehlermeldung (siehe unten), die nicht gerade übersichtlich ist. Ich habe vorher keinerlei außergewöhnliche Sachen gemacht, kann mir also nicht erklären, was da plötzlich passiert ist. Hat jemand eine Ahnung was ich da machen kann?
Wäre sehr dankbar für Hilfe!

Mit besten Grüßen
derjesko

Process: AdobeAcrobat [799]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.0.0 (9.0.0)
Code Type: X86 (Native)
Parent Process: launchd [90]

Date/Time: 2010-04-23 19:48:38.752 +0200
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6

Interval Since Last Report: 71575 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 73 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: FCA07BA9-8B22-417C-9152-2BE0CCBB810E

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000019
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeACE 0x7fc1f8cc ACEPooled::IncrementReferenceCount() + 6
1 AdobeACE 0x7fc202fc ACEString::Clone() + 18
2 AdobeACE 0x7fc689da BuildCacheIncrScanner(void*, _t_ACE_FileSpec const&, icDateTimeNumber const&, bool, bool) + 296
3 AdobeACE 0x7fc657d6 ScanOneProfileDirectory(void (*)(void*, _t_ACE_FileSpec const&, icDateTimeNumber const&, bool, bool), void*, ACEDirList&, _t_ACE_FileSpec&, bool, bool, bool) + 476
4 AdobeACE 0x7fc66f68 ScanProfiles(ACEGlobals*, void (*)(void*, _t_ACE_FileSpec const&, icDateTimeNumber const&, bool, bool), void*) + 838
5 AdobeACE 0x7fc691c4 ACEDatabase::AppendDiskProfiles(unsigned int (*)(unsigned int, unsigned int, void*), void*) + 880
6 AdobeACE 0x7fc69409 ACEDatabase::BuildProfileCache(unsigned int (*)(unsigned int, unsigned int, void*), void*) + 121
7 AdobeACE 0x7fc6970b ACEDatabase::Make(ACEGlobals*, unsigned int (*)(unsigned int, unsigned int, void*), void*) + 95
8 AdobeACE 0x7fc733fe ACEGlobals::stuck_out_tongue:rofileDatabase() + 50
9 AdobeACE 0x7fc64e67 ACE_ProfileFromDescription + 55
10 AdobeACE 0x7fc9dde7 _ACE_ProfileFromDescriptionProc2_ProfileFromDescription + 41
11 com.adobe.Acrobat.framework 0x80a1c238 0x7feb8000 + 11944504
12 com.adobe.Acrobat.framework 0x801a2bd0 CopiesPagesPDE_Open + 517052
13 com.adobe.Acrobat.framework 0x7ff0073b RunAcrobat + 287169
14 com.adobe.Acrobat.framework 0x7fefcca7 RunAcrobat + 272173
15 com.adobe.Acrobat.framework 0x7febfdac RunAcrobat + 22578
16 com.adobe.Acrobat.framework 0x7febd5e0 RunAcrobat + 12390
17 com.adobe.Acrobat.framework 0x7febc624 RunAcrobat + 8362
18 com.adobe.Acrobat.framework 0x800f7f3d AcroBundleThreadQuitProc + 9767
19 com.apple.Foundation 0x98884274 _nsnote_callback + 345
20 com.apple.CoreFoundation 0x918b53f9 __CFXNotificationPost + 905
21 com.apple.CoreFoundation 0x918b4e2a _CFXNotificationPostNotification + 186
22 com.apple.Foundation 0x98879098 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
23 com.apple.Foundation 0x98886475 -[NSNotificationCenter postNotificationName:object:] + 56
24 com.apple.AppKit 0x9372edba -[NSApplication _postDidFinishNotification] + 125
25 com.apple.AppKit 0x9372ecca -[NSApplication _sendFinishLaunchingNotification] + 74
26 com.apple.AppKit 0x93885d85 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
27 com.apple.AppKit 0x938859a5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
28 com.apple.Foundation 0x988b9408 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
29 com.apple.Foundation 0x988b91cc _NSAppleEventManagerGenericHandler + 228
30 com.apple.AE 0x9482ef58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
31 com.apple.AE 0x9482ee57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
32 com.apple.AE 0x9482ed61 aeProcessAppleEvent + 197
33 com.apple.HIToolbox 0x958c4487 AEProcessAppleEvent + 50
34 com.apple.AppKit 0x936ff372 _DPSNextEvent + 1420
35 com.apple.AppKit 0x936fe976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
36 com.apple.AppKit 0x936c0bef -[NSApplication run] + 821
37 com.adobe.Acrobat.framework 0x7febb18c RunAcrobat + 3090
38 com.adobe.Acrobat.framework 0x7feba6b8 RunAcrobat + 318
39 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
40 com.adobe.Acrobat.Pro 0x0000264a start + 258
41 com.adobe.Acrobat.Pro 0x00002571 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x951fdb42 kevent + 10
1 libSystem.B.dylib 0x951fe25c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x951fd719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x951fd4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x951fcf41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x951fcd86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x951fcbd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x951fd168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x951fcd86 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x95205262 __semwait_signal + 10
1 libSystem.B.dylib 0x95204f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95206bb8 pthread_cond_wait$UNIX2003 + 73
3 …ple.CoreServices.CarbonCore 0x96d2faee TSWaitOnCondition + 126
4 …ple.CoreServices.CarbonCore 0x96d1b43d TSWaitOnConditionTimedRelative + 202
5 …ple.CoreServices.CarbonCore 0x96d16e0f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 …ple.CoreServices.CarbonCore 0x96cfaeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95204a19 _pthread_start + 345
10 libSystem.B.dylib 0x9520489e thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x951d7342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95204eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9524d42f pthread_cond_wait + 48
3 AdobeAGM 0x7e574984 pthread_condition_base::Wait(pthread_scoped_lock_base&amp:wink: + 26
4 AdobeAGM 0x7e5748b5 AGMMessageQueueImpl::stuck_out_tongue:ull() + 65
5 AdobeAGM 0x7e963fc4 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e96524f boost::function0 >::operator()() const + 75
7 AdobeAGM 0x7e57476d thread_proxy + 45
8 libSystem.B.dylib 0x95204a19 _pthread_start + 345
9 libSystem.B.dylib 0x9520489e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x7fc688c3 ecx: 0x00000075 edx: 0x008b41e8
edi: 0x0109b208 esi: 0x00000001 ebp: 0xbfff7c98 esp: 0xbfff7c98
ss: 0x0000001f efl: 0x00010286 eip: 0x7fc1f8cc cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000019

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0x972d7000 - 0x972d9ff7 libRadiance.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x973e2000 - 0x9748affb com.apple.QD 3.35 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9749c000 - 0x97555fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) /usr/lib/libsqlite3.dylib
0x97556000 - 0x9755dff3 com.apple.print.framework.Print 6.1 (237.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x9755e000 - 0x97562ff7 libGIF.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9764f000 - 0x976ffff3 com.apple.ColorSync 4.6.3 (4.6.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x97700000 - 0x97722fef com.apple.DirectoryService.Framework 3.6 (621.3) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x97cae000 - 0x97cb9ff7 libCSync.A.dylib 543.33.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x97cc7000 - 0x97d17ff7 com.apple.framework.familycontrols 2.0.1 (2010) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x97d27000 - 0x98516537 com.apple.CoreGraphics 1.543.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x98556000 - 0x98662ff7 libGLProgrammability.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x986b1000 - 0x9878cfe7 com.apple.DesktopServices 1.5.5 (1.5.5) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9878d000 - 0x9878dff7 com.apple.Carbon 150 (152) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9886d000 - 0x9886dff7 com.apple.ApplicationServices 38 (38) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9886e000 - 0x98adeffb com.apple.Foundation 6.6.2 (751.21) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98adf000 - 0x98aedff7 com.apple.opengl 1.6.7 (1.6.7) /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98aee000 - 0x99321fe7 com.apple.WebCore 6531.22 (6531.22.7) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x99322000 - 0x99364ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x99365000 - 0x99503feb com.apple.JavaScriptCore 6531.22 (6531.22.5) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x99504000 - 0x995bafef libFontParser.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x995c4000 - 0x995e5fe7 com.apple.opencl 12.1 (12.1) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x99667000 - 0x99673ff7 libkxld.dylib ??? (???) /usr/lib/system/libkxld.dylib
0x9968d000 - 0x9968dff7 liblangid.dylib ??? (???) /usr/lib/liblangid.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2400 XT, ATI,RadeonHD2400, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40RYA0, 298,09 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa430000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa420000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: USB to ATA/ATAPI Bridge, 0x152d (JMicron Technology Corp.), 0x2339, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000