hallo!
hab ein problem: immer wenn ich bei meinem notebook (toshiba satellite a100 - 188 mit Windows XP Home) das Videobearbeitungsprogramm Adobe Premiere Pro 1.5 starten will, kommt eine bluescreen warnung und es folgt ein neustart.
sende ich anschließend den problembericht erhalte ich folgende infos:
Error caused by a video device driver
Thank you for sending an error report to Microsoft.
Error report summary
Error type Windows stop error (A message appears on a blue screen with error code information)
Solution available? Yes
What does this error mean? You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Cause A video adapter device driver
Computer symptoms A message appears on a blue screen with error code information:
STOP 0x000000EA THREAD\_STUCK\_IN\_DEVICE\_DRIVER
- or -
STOP: 0x100000EA THREAD\_STUCK\_IN\_DEVICE\_DRIVER\_M
Action for you to take
We have analyzed your error report and there are two solutions for this problem for you to choose between.
+ Solution 1: Install the most current driver for your video card
\* Go to the Microsoft Update website to see if there are any updated drivers for your video card. A driver is software that enables hardware or devices (such as a printer, mouse, or keyboard) to work with your computer. Every device needs a driver in order for it to work. If there are any drivers listed, you should install them.
\* If there are no updated drivers at Microsoft Update, and you know the manufacturer of the video card, contact the card manufacturer's product support service for assistance.
\* If there are no updated drivers at Microsoft Update, you don't know the name of the manufacturer of the video card, and you need more help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
+ Solution 2: Manually decrease Hardware Acceleration for your video adapter
Ich habe die hardwarebeschleunigung herabgesetzt, hat aber nichts genutzt.
weiß jemand was ich tun könnte?
danke schon mal im voraus!