Also der Kundendienstmitarbeiter des Verkaeufers meint, mit dem Verlangen der Ausweiskopie im Recht zu sein:
„Greeting, Name
as already discussed in webchat we will be able to refund your preorder as soon as you verified yourself as the account owner. We will require a photo of a valid ID like a passport or drivers license.
Please keep in mind that in accordance with European data protection laws, ID’s and documents submitted to us are automatically deleted after resolving your issue.“