KPIs lead, lag?

Hallo zusammen, 

kann mir jemand weiterhelfen, ob meine Einschätzungen bzgl lead oder lag der nachfolgenden KPIs richtig sind?

Vielen herzichen Dank :smile:

Net income –> lag
interest based revenue –> lag
not interest based revenue–> lag
working capital –> lag

customer satisfaction –> lag
new account error setup rate –> lead
expenditure for social projects –> lead

working hours for market analysis –>lead
capacity utilization–> lag
expenditure for marketing activities –>lag
product development cycle time –>lag
number of follow-up calls–> lead
visits ended in deals –>lag
call centre calls completed within 2 minutes –>lag
customer service time devote to A customers –>lead
external visits to cloud-based solutions –>lead
number of system shutdowns –>lag

strategic job coverage–>lead
number of days training per employee –>lead
engagement level –>lag
expenditure for IT systems –>lag

expenditure for marketing activities –>lag

Das wäre ja echt schlecht.

product development cycle time –>lag

Das auch.

expenditure for IT systems –>lag

Und das auch.