WISI 254 installation problem

Hello!

I have bought a WISI OR 254 DVB-C receiver today to see the HDTV cable signal programs of the local cable company. I deployed the cable that was connected to the SAMSUNG HDTV to the RF Digital IN plug numbered „9“ on page 6 of the manual. I connected the HDMI cable to the HDMI jack numbered „6“ in the same manual (http://www.wisi.at/downloads/BDA_OR254.pdf). Then, I plugged in the power cable.

The DVB-C receiver showed a red LED and when I pressed the ON button of the remote control, first, a „boot“ appeared. After 10 seconds or so, „Init“ appeared. According to the same manual, a welcome menu should appear.

Interestingly, it is not possible to command the device by the remote control: if you press the ON/OFF button, nothing happens. All other buttons do not change anything.

There are only three buttons on the device front: the ON/OFF button and a channel button with „CH+“ on the top and the „CH-“ on the button. The red LED shows that the device is in the standby. When you now press the larger button on the top, i.e. on „CH+“, the device turns on. The red LED goes off and for about six seconds, „boot“ appears. The, the text disappears, the red LED blinks for a fraction of a second once, and then for a very short time, „Das Erste“ appears. This is only for about 100 ms, followed by „Init“. After this state is reached, it is not possible to shut the receiver off: the OFF button does not change anything. Also, the CH+/- does not change.

To come back to the initial red LED, you have to unplug the device, wait for a few seconds and plug it again.

Question
What do you think is the reason for this behaviour?

Thanks for your replies!

Hello!

Hai!

What do you think is the reason for this behaviour?

The box is in heaven. Bring it back to the dealer.

Der Plem